Compassionate Support at Every Stage

We provide guidance and reassurance throughout the entire process, from first contact to aftercare, helping families navigate what can be a difficult and emotional time.

Commitment to Excellence

Every service is planned and delivered with the highest standards of professionalism and attention to detail, reflecting our dedication to care and respect.

Rooted in the Local Community

As a locally owned funeral service, we have strong connections within Kilmarnock and the surrounding areas, allowing us to offer personalised care that truly reflects the community we serve.

Our Story

Kilmarnock Funeral Services is owned and operated by Gerard Robertson, M.B.I.E. and James Maxwell, Dip. FD

Together, Gerry and Jim have over 30 years’ experience in funeral service, both in the UK and abroad.

Having previously worked for larger funeral companies, they shared a strong belief that families deserve a more personal and independent approach. This led to the creation of Kilmarnock Funeral Services — a business built on compassion, transparency and community values.

Gerard and James are members of the National Association of Funeral Directors (NAFD), demonstrating their commitment to professionalism, integrity and best practice within the funeral profession.

Our Approach

We provide a high standard of service with personalised attention for every family.

Being independent allows us to take the time needed to reflect the personality, character and wishes of the deceased, without imposing urgency or pressure.

It is important to us that you always know who you are dealing with — an experienced, independent funeral director who has a genuine investment in the local community.